Terms & Conditions

Please read these Terms & Conditions carefully before using our website or purchasing from us. By accessing, browsing, or placing an order on Khidki Tales, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

Your use of the website implies that you agree with these Terms & Conditions. These terms apply regardless of how you access or use our services—whether via mobile, desktop, or any other device.

2. Introduction

Khidki Tales is a curated platform that celebrates slow-made, handpicked, and thoughtfully sourced products from independent creators and small businesses.

Our goal is to bring meaningful, soulful, and well-crafted products to people who value stories, craftsmanship, and conscious choices.

By accessing our website or purchasing our products, you agree to comply with and be legally bound by these Terms & Conditions.

3. User Account, Password & Security

  • To access certain features, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  • Khidki Tales is not responsible for any loss or damage resulting from unauthorized access due to your failure to secure your account.

4. Product Information, Pricing & Availability

We strive to display accurate product descriptions, images, and pricing. However:

  • Slight variations may occur due to screen settings, lighting, and handmade nature of products.
  • Many of our products are limited, slow-made, or handcrafted.

All prices are listed in INR and include applicable taxes unless stated otherwise.

Product availability and pricing are subject to change without prior notice.

5. Shipping & Delivery

  • We currently ship across India.
  • Once your order is dispatched, tracking details will be shared.
  • While we strive for timely delivery, delays may occur due to courier partners, weather, or unforeseen circumstances beyond our control.

6. Cancellations, Returns & Exchanges

Cancellations

Orders can only be cancelled within 12 hours of placing them. After this, the order may already be packed or dispatched and cannot be cancelled.

Returns & Exchanges

As our products are handpicked, slow-made, and not mass-produced, we do not offer returns or exchanges unless there is a genuine defect or error from our side.

Refunds are not provided for change of mind or sizing/fit issues.

If your item is damaged or incorrect, you may be eligible for a replacement or refund, subject to our Refund Policy.

For complete details, please refer to our Refund Policy page.

7. Intellectual Property

All content on this website—including images, text, logos, graphics, and designs—is the property of Khidki Tales and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content without prior written consent.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Khidki Tales is not responsible for the content, policies, or practices of these third-party platforms. Your interactions with them are at your own risk.

9. Limitation of Liability

Khidki Tales shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use our website
  • Delays in delivery
  • Product misuse
  • Third-party service failures

Our maximum liability shall not exceed the amount paid for the product.

10. Indemnification

You agree to indemnify and hold harmless Khidki Tales, its founders, affiliates, employees, and partners from any claim, demand, or damage arising from your violation of these Terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts of India.

12. Modifications to the Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes implies acceptance of the revised Terms.

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, you can reach us at:

📧 Email: khidkitales@gmail.com
📞 Phone: +91 8302873567
🌐 Website: www.khidkitales.in